A consulting firm had zero visibility into their IT security. Teclara secured their Microsoft 365 environment, deployed MDR/SOC, and built ongoing reviews.
When a boutique consulting firm handling highly confidential client engagements came to Teclara, they had a single question: "What are we actually paying for?" The answer was troubling. Their previous IT provider had left behind an unmanaged environment riddled with security gaps, orphaned configurations, and zero visibility into what was protecting their business. This is the story of how Teclara took them from uncertainty to a fully secured, continuously monitored IT environment with quarterly technology reviews. The Client This firm is small by design. They serve a select number of enterprise clients on engagements that demand absolute discretion. This is the kind of work where a leaked document or a compromised inbox could unravel a deal, damage a reputation, or trigger regulatory consequences. Client data, strategic recommendations, and proprietary frameworks flow through their systems daily. The expectation from their clients is simple: keep it confidential, keep it safe. Despite those stakes, the firm had never received a security report from their IT provider. They had no dashboard, no documentation, and no way to verify whether the tools they were paying for were actually configured, active, or doing anything at all. They knew something was off. They just did not know how far the problem went. The Challenge Teclara's initial assessment revealed an environment that had been neglected for years. The problems were not isolated. They were systemic. The firm was paying monthly IT fees, but there was no accountability behind those invoices. No reporting had ever been delivered. Security policies existed in name only. They were written into a proposal at some point but never enforced in practice. The firm's leadership had no visibility into their own security posture, and their previous provider offered no mechanism to change that. One of the more concerning findings involved email routing rules. The