Complete IT support for professional services firms. Help desk, account protection, email security, backup, Microsoft 365 or Google Workspace care, and owner reviews.
Teclara Fully Managed IT provides one accountable IT partner for firms that do not want to manage support, security, vendors, and cloud tools themselves. The service includes help desk support, account protection, email security, device care, backup, Microsoft 365 or Google Workspace administration, user onboarding and offboarding, vendor coordination, and quarterly owner reviews.
The model is designed for organizations running Microsoft 365 or Google Workspace that have no internal IT staff, inherited systems that were never properly cleaned up, security concerns they cannot evaluate on their own, cyber insurance or client review requirements, or frustration with surprise billing. Teclara keeps the daily support model practical while also handling the protection and planning work that prevents bigger problems.
Fully Managed IT is best for owners who want a clear point of accountability. Organizations with one or two IT staff who want to keep frontline support in-house may be better suited for Co-Managed IT.