Question 1

What Microsoft 365 services does Teclara manage?

Accepted Answer

We handle Microsoft 365 administration including Exchange Online, SharePoint, OneDrive, Teams, and device management. Security configuration covers sign-in rules, MFA, admin access, and Microsoft Defender policies. All of this is included in our Managed Security & Compliance service.

Question 2

Do you provide Microsoft 365 licensing?

Accepted Answer

Yes. As an authorized Cloud Solution Provider (CSP), we provision and manage Microsoft 365 Business Premium, E3, and E5 licenses at the same licensing channel as buying direct from Microsoft. The difference is that you get expert configuration and ongoing management included.

Question 3

What security configurations do you apply to Microsoft 365?

Accepted Answer

We follow recognized security baselines for Microsoft 365. This includes sign-in rules by location and device, stronger MFA, older login methods blocked, and tighter admin access.

Question 4

Can you migrate our email and files to Microsoft 365?

Accepted Answer

Yes. We handle migrations from Google Workspace, on-premise Exchange, GoDaddy, and other hosted email providers. The process includes email, calendars, contacts, and file server data with metadata preserved. We also set up immutable third-party backup from day one since Microsoft only guarantees uptime, not data retention.

Question 5

Do we need Microsoft Intune?

Accepted Answer

If your team uses laptops or mobile devices to access company data, Intune helps keep those devices under control. It can prepare laptops before staff receive them, require encryption and current updates, and protect company data on personal phones without touching personal content.

Microsoft 365 and Azure