Microsoft 365
4 areas covered
- SharePoint and OneDrive folders scoped to matter teams
- MFA, Conditional Access, and administrator controls
- Managed endpoint protection on supported devices
- Sign-in and sharing records retained for review
Protect confidential matter information wherever the work happens
Matter files, email, client instructions, and working documents move between the office, court, home, and client meetings.
Security Stack
Confidentiality depends on more than the document system
A matter can be exposed through an account, mailbox, device, sharing link, or offboarding gap. The security program narrows those paths while the firm retains responsibility for its professional and legal obligations.
Matters
Limit access to the people on the file
Where matter folders live in Microsoft 365 or Google Workspace, access is scoped to the assigned team. Separate document-management systems remain outside that permission model unless included explicitly.
Sign-ins
Protect lawyer and administrator accounts
Multi-factor authentication, administrator controls, and sign-in monitoring reduce the reach of stolen credentials. Suspicious sessions and inbox-rule changes are investigated through the agreed response process.
Email
Reduce impersonation and payment fraud
Email controls filter phishing and fake-instruction attempts. Independent verification of a payment or trust instruction remains a firm procedure and should not rely on the same email thread that requested the change.
Devices
Protect devices that leave the office
Supported laptops and phones in scope receive managed endpoint protection, encryption, and security updates. Alerts are reviewed by a person who can investigate and coordinate the next action.
Leavers
Remove access promptly
When a lawyer, clerk, or student leaves, named accounts, active sessions, and managed device access are removed through a documented process. The agreed timing and responsibilities are set during onboarding.
Recovery
Know which records can be restored
Microsoft 365 or Google Workspace data is backed up independently and tested for recovery. Local servers, practice-management systems, court portals, and other applications require their own recovery scope.
Business Value
What the program does for your firm.
The practical outcome is controlled matter access, fewer avoidable paths into email and devices, and written records when a client, insurer, or reviewer asks.
01
Control confidential access
- Matter folders limited to the people assigned to the file
- External links and stale access reviewed on a schedule
02
Reduce fraud exposure
- Email and sign-in controls around payment instructions
- Training based on impersonation and payee-change scenarios
03
Keep evidence current
- Records for sign-in, access, backup, and alert response
- Quarterly reviews that identify gaps, actions, and ownership
What stays yours
The firm remains responsible for professional duties, client instructions, trust procedures, retention decisions, and legal or regulatory notifications. Teclara operates and documents the security controls in scope. Court portals, trust systems, practice-management software, and separate document systems are included only when named explicitly.
One managed program that covers the controls below.
Managed Security & Compliance covers the full stack: monitoring, endpoint protection, email security, backup, patching, and platform administration on Microsoft 365 or Google Workspace.
- Human-led monitoring
- A 24/7 security team detects and responds to threats, not just an automated alert.
- Endpoint protection
- Managed detection and response on supported staff devices placed in scope.
- Email and fraud protection
- Controls for phishing, impersonation, and invoice fraud, with suspicious activity reviewed.
- Cloud backup and recovery
- Microsoft 365 and Google Workspace backed up daily, with tested restores.
- Login monitoring
- Cloud sign-ins watched for account takeover, with response following an agreed process.
- Patching and vulnerability management
- Systems patched on a defined schedule, with known weaknesses prioritized by risk.
- Security awareness training
- Ongoing training and simulated phishing to keep the team sharp.
- Tenant configuration
- Microsoft 365 or Google Workspace settings reviewed and updated against the security baseline.
Platform Expertise
Secure configuration for Microsoft 365 and Google Workspace.
We configure the identity, sharing, email, and retention controls your firm relies on, then keep them under review.
Google Workspace
4 areas covered
- Shared drives scoped to matter teams
- Gmail phishing and impersonation protection
- External sharing and stale access reviewed
- Google Vault aligned with retention policy where licensed
Included
Configuration updates are part of the service. When our security baseline changes, your environment is updated without a separate project fee.
Frequently asked questions.
What support is available during a trial or other urgent matter?
Security alerts for systems in the managed program follow the agreed response and escalation process around the clock. Day-to-day user support and administration are included only with Managed IT, which is built on the security program. The service agreement defines contacts, priorities, and responsibilities before an urgent matter arises.
Can you take over from our current provider?
Yes. We document the current environment, confirm responsibilities, and coordinate the security transition around the firm calendar. If you want to delegate day-to-day IT as well, Managed IT includes the security program and adds user support, device administration, onboarding, and platform management.
How is access to confidential matter information handled?
Teclara works at the account, device, tenant, and security-control layer. Administrative access is limited to the work required, and activity is logged where the platform supports it. Matter content is not treated as general support material, and separate document or practice-management systems are included only when explicitly scoped.
What documentation do you provide?
Reporting can include sign-in and access records, backup and restore evidence, patching and vulnerability status, alert response records, and written control descriptions. The exact set follows the systems and services in scope. It supports client, insurance, or professional reviews but does not replace legal advice.
Can you help with a cyber insurance application or renewal?
Yes. We map the controls in scope to the questions on the insurer form and provide current evidence for covered controls. Requirements vary by insurer and policy, so the work supports the application but does not guarantee approval, coverage, or a claim outcome.
Client Feedback
What a client says about working with us.
“Teclara materially improved both our operational responsiveness and our security posture.”
E.C.
Senior Leadership, GTA Consulting Firm
Led by Wadhah Hussain, Teclara's founder
20+ years enterprise IT · Big Four alumnus · Microsoft & Google Cloud specialist
Review what a compromised account could reach
We review sign-ins, administrator access, mail flow, device coverage, matter-folder permissions, external sharing, and cloud backup in your Microsoft 365 or Google Workspace environment. You receive written findings and priorities whether or not you hire us.