Managed Security & Compliance
We protect work devices, accounts, email, and cloud data, with a security team reviewing alerts around the clock.
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Security monitoring and response, around the clock.
This is managed detection and response: a human-led security operations team reviews alerts from the controls below around the clock. When the evidence points to a real threat, the team investigates and responds.
Devices
Managed detection and response (MDR)
Laptops, workstations, and servers are monitored for malicious activity, and application lockdown keeps unapproved software from running. When the evidence points to a threat, the security team investigates and responds.
Identity + security logs
Login monitoring
Cloud sign-ins are checked for signs of account takeover. The included security log system keeps 30 days immediately searchable and one year archived for audits and later review.
Cloud recovery
Backup for Microsoft 365 and Google Workspace
A separate, tamper-resistant backup protects the platforms your organization uses, covering both if your organization uses both. It provides a recoverable copy when data is deleted, encrypted, or changed by mistake.
Phishing + impersonation
Email and fraud protection
Email controls help block phishing, domain impersonation, and business email compromise before a fraudulent message reaches the person being targeted.
Devices + servers
Patching and vulnerability management
Known weaknesses are prioritized by risk, and operating systems and supported applications are updated on a regular schedule.
Secure administration
Microsoft or Google tenant management
Hands-on administration of Microsoft 365 or Google Workspace, including users, licences, access policies, and the routine changes that keep the tenant secure.
Configuration drift
Cloud application configuration monitoring
Microsoft 365 or Google Workspace settings are checked for risky changes, excessive permissions, and exposed sharing so those changes can be reviewed and corrected.
Staff readiness
Security awareness training
Short courses and simulated phishing give staff practice recognizing the messages and requests they are likely to receive.
Gaps + ownership
Quarterly security review
Each quarter, we review the security controls we manage with you, identify gaps, and agree on next steps and responsibilities. Framework-mapped monthly checks and a quarterly compliance report are part of Managed Compliance Monitoring.
Managed Compliance Monitoring adds monthly technical control checks mapped to the framework you use, a formal remediation record, and a quarterly compliance report. The quarterly security review remains part of Managed Security & Compliance.
Local + cloud recovery
Server and workstation backup
Servers, legacy applications, or critical workstations sit on-premises.
Extends the included Microsoft 365 and Google Workspace cloud backup to business-critical servers and workstations. Image-based backups are stored on a local appliance and replicated to encrypted cloud storage, with automated verification and file or full-system recovery.
Longer retention
Extended security logging
A framework or an insurer asks for more than a year of logs.
Adds longer retention and more log sources to the security logging included with login monitoring. This creates a broader record for formal investigations and audits.
Zero trust
Managed private networking
Staff reach office systems remotely, or an aging VPN needs replacing.
A private, encrypted network that connects your staff, offices, and servers. Access is tied to each person's existing Microsoft or Google sign-in, checked against the device they are using, and logged. Covered services can stay off the open internet without relying on a hardware appliance.
Domain protection
Email spoofing protection
Attackers could impersonate your email domain, or a client requires enforced DMARC.
Setup and ongoing management of the email authentication records (DMARC, SPF, DKIM) that make it harder for attackers to spoof your domain, with reporting that shows who is sending mail as you.
Breach data
Leaked credential monitoring
Passwords may have been reused, or accounts have appeared in past breaches.
Checks breach data for exposed staff logins and passwords, so the affected account can be reviewed and the password changed.
Encrypted vault
Managed password manager
Logins live in browsers, spreadsheets, and shared notes.
An encrypted vault for organizational logins, provisioned and removed with staff onboarding and offboarding, with secure sharing for shared accounts and administrative logs showing who can access each account. Managed by Teclara as part of the same service, it reduces reliance on browser storage, sticky notes, and spreadsheets.
More business apps
Extended cloud application monitoring
Business apps run beyond Microsoft 365 and Google Workspace.
Extends configuration monitoring beyond Microsoft 365 and Google Workspace to agreed SaaS platforms such as Salesforce, Slack, and GitHub. Connected third-party applications become visible for review, while suspicious or compromised access can be restricted when the integration supports it.
AI data visibility
Ongoing AI usage monitoring
AI tools are already in daily use.
Shows which AI tools staff use and where company data may be going, so risky use can be reviewed and addressed between formal reviews.
Additional security services
These focused services can be engaged on their own or added when you need additional security or compliance support.
- Virtual CISO and compliance program
A client or board wants a named security owner.
A dedicated security leader who owns your roadmap and runs the compliance work, so your organization has a named contact ready for audits and client security reviews.
- Security awareness training
Staff are a frequent target, and audits ask for training records.
Ongoing training and phishing simulations help staff recognize and report suspicious messages, with records of participation. Included in Managed Security & Compliance, and available on its own.
Be ready when clients and insurers ask.
Client reviews and insurance applications may require evidence that security controls are in place and maintained. This service operates the core controls, keeps recoverable backups, and documents the work so you can show what is in place.
Facing a client security questionnaire or an insurance renewal?
Our Client Security Questionnaire Readiness review helps you answer with evidence.
Rolling out Copilot, Gemini, or other AI tools?
Our Shadow AI Discovery review identifies which AI tools staff use and what data they share, and Copilot and Gemini Hardening restricts which files the assistant can access before rollout.
What clients say about our security service
I reached out to Teclara at a time when I needed fast but experienced help to scale my business.
N.I.
Founder & Principal Consultant, Boutique Consulting Firm
Is Managed Security & Compliance right for you?
Managed Security & Compliance provides ongoing protection and response around the systems your organization already relies on. It works with internal IT, an outside provider, or a lean team without dedicated IT staff.
Daily work runs on Microsoft 365 or Google Workspace
(we specialize in these platforms)
You need someone to manage security controls
alongside internal IT, an outside provider, or a lean team
Clients or insurers are asking for evidence
of real security controls
You need a tested incident response and recovery plan
with backup, monitoring, and a team that responds
The tools are in place but nobody is watching them
(no 24/7 human-led monitoring or response)
Frequently asked questions.
How is pricing calculated, and what is the minimum term?
Managed Security & Compliance and Managed IT are typically priced by both users and devices, with a minimum term of one year. The price depends on the combination of services your organization needs. We confirm the scope and quote before work starts.
How do you work with our existing IT team?
Scoping identifies the systems Teclara manages, required access, and the responsibilities that stay with your team or provider. Bring your current security tools, licences, and escalation arrangements to the first call. Agree who approves configuration changes and response actions before monitoring starts.
What should we check before application lockdown is enabled?
Identify essential applications, plugins, and specialist workstations during scoping. Discuss compatibility checks, a pilot, exception approvals, and recovery from a blocked application before agreeing the rollout. CAD, BIM, rendering, and other specialist systems need explicit coverage in the service scope.
What does Managed Security & Compliance include?
Managed detection and response with application lockdown on the devices covered by the service, backup for Microsoft 365 and Google Workspace when both are used, email and fraud protection, patching and vulnerability management, tenant management, login monitoring, cloud application configuration monitoring, security awareness training, and a quarterly security review. A human-led security operations team reviews alerts around the clock and responds when the evidence points to a threat.
Do I need to hand over my whole IT for Managed Security & Compliance?
No. The service can work with your internal IT team, an outside IT provider, or a lean team without dedicated IT staff. If you also want day-to-day helpdesk and someone running all of your IT, that is Managed IT, which includes Managed Security & Compliance.
How does this help with cyber insurance and client security reviews?
The service operates and documents the security controls insurers and clients commonly ask about: monitored endpoints, protected email, recoverable backup, login monitoring, and trained staff. A quarterly security review identifies gaps, actions, and ownership. Monthly technical control checks mapped to a specific framework, a formal remediation register, and quarterly compliance reporting are provided through Managed Compliance Monitoring.
What platforms do you support?
We focus on Microsoft 365 with Azure and Google Workspace with Google Cloud. If your organization runs something outside that focus, we will say so during our initial review.
Who reviews security alerts?
A human-led security operations team reviews alerts around the clock. The software detects suspicious activity, and people investigate the evidence and respond when it points to a real threat.
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Talk to us about managing your security.
In 30 minutes, we can review your current setup, who manages your security today, and what the service would need to cover.