Learn how Teclara collects, uses, and protects your personal data. Read about your privacy rights and our commitment to data security.
This Privacy Policy explains how Teclara collects, uses, discloses, and safeguards your personal information when you visit the teclara.tech website, use Teclara services, or otherwise interact with the company. Teclara is committed to protecting your personal data in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Teclara collects several categories of personal data. Identity Data includes first name, last name, and similar identifiers. Contact Data includes email address, telephone number, and business address. Technical Data includes IP address, browser type and version, time zone, and device information. Usage Data includes pages visited, links clicked, and navigation patterns. Session Recording Data includes anonymized recordings of site interactions used to improve user experience, with sensitive input fields automatically excluded. Communication Data includes information provided when scheduling meetings or downloading resources.
Data is collected through direct interactions such as scheduling meetings and downloading resources, through automated technologies including analytics tools and session recording, and from third-party analytics providers. Teclara uses personal data to provide services, for legitimate business interests such as improving the website, to comply with legal obligations, and with user consent for specific purposes like marketing communications.
Teclara does not sell personal data to third parties. Third-party service providers including web analytics, session recording, CRM platforms, and cloud hosting providers process data on Teclara's behalf under contractual obligations. Some providers may process data outside Canada. Under PIPEDA, users have the right to access their personal data, request corrections, withdraw consent, and file complaints with the Office of the Privacy Commissioner of Canada. Contact the Teclara Privacy Officer at hello@teclara.tech. Teclara is located in Oakville, ON, Canada.