Your clients trust you with sensitive work.We handle the security.
We protect sign-ins, email, and work devices, and back up your Microsoft 365 or Google Workspace data. A security team reviews alerts around the clock and acts when they point to a threat.
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We manage your day-to-day security.
One team manages security for your email, sign-ins, permissions, devices, updates, and cloud backups.
Email
We filter phishing and invoice fraud
We filter phishing, impersonation, and fake invoices. When a suspicious message gets through, a person investigates it.
- Phishing filters
- Impersonation detection
- BEC protection
Training
We train your team to spot attacks
Short courses and simulated phishing prepare staff for common phishing and impersonation attempts.
- Security awareness training
- Phishing simulations
Identity
We investigate suspicious sign-ins
When monitoring finds a likely account takeover, we investigate and revoke the active sessions.
- MFA and Conditional Access
- Sign-in monitoring
- Session revocation
Endpoints
We protect your work devices
We monitor the devices we manage for threats and investigate suspicious activity. Application lockdown keeps unapproved software from running.
- Managed detection and response
- Application lockdown
- Disk encryption
- Alert investigation
Patching
We patch known vulnerabilities
We patch operating systems and applications on a set schedule.
- OS and app patching
- Vulnerability management
Backup
Restore files without opening a ticket
We back up Microsoft 365 and Google Workspace daily, and you can restore files without opening a ticket.
- Immutable backup
- Point-in-time restore
How we manage your security.
We assess your security, address priority issues, and monitor your systems. Regular reporting shows what has changed and where further work is needed.
Review
We review accounts, devices, and cloud settings to identify security risks.
Fix
We correct risky settings and access permissions, starting with the highest risks.
Protect
We monitor for threats, investigate alerts, and respond to suspicious activity.
Report
We report the issues we resolved and the risks that still need attention.
Adapt
We update security controls as your staff, systems, and requirements change.
When you want one team responsible for security and day-to-day technology, Managed IT adds helpdesk, device management, and administration to Managed Security & Compliance.
Client feedback
“High-priority issues that once dragged into multi-day cycles are now typically handled within the hour and almost always within the same business day.”
“I reached out to Teclara at a time when I needed fast but experienced help to scale my business.”
“Wadhah at Teclara is amazing.”
Compliance
Provide the security records clients and insurers ask for.
Insurers and clients may ask for records of the controls you have in place. We document the security work so you can answer accurately. When you need recurring control reviews and quarterly reporting, Managed Compliance Monitoring keeps the record current.
Ongoing compliance
Keep technical evidence current
We check security controls monthly, track fixes, and provide a quarterly compliance report. Available on its own or alongside Managed Security & Compliance.
Cyber insurance
Complete renewals with accurate answers
We verify MFA, administrator accounts, remote access, and other controls before you submit the form.
Client reviews
Answer client security questions
We match each answer to the control and evidence behind it, and flag gaps before the response goes out.
Recovery
Show that recovery has been tested
We verify protected backups, retention, access controls, and recent restore tests.
Working with Teclara
Partnerships, billing, and delivery.
- Microsoft
- Microsoft Cloud Solution Provider
- Teclara holds the Microsoft partnership directly. Licensing, tenant administration, and security stay with the same team.
- Google Cloud and Workspace partner
- We manage Google Workspace accounts, Gmail security, shared-drive permissions, and cloud backup.
- Billing
- Pricing and commitment
- Managed Security & Compliance and Managed IT are typically priced by both users and devices, with a minimum term of one year. The price depends on the combination of services your organization needs. Upgrades to our existing tools and monitoring capabilities come at no added cost. Additional services are priced separately.
- Delivery
- Remote across Canada
- Teclara is headquartered in Oakville and delivers security and compliance services remotely to businesses and nonprofits across Canada.
Reviewed
The difference
Managed IT includes security.
We secure your email, identities, devices, backups, and cloud platforms from day one. Managed IT includes this protection and adds helpdesk and day-to-day IT administration.
- Platform
- Specialists in the platforms you use
- We focus on Microsoft 365, Azure, Google Workspace, and Google Cloud.
- Security
- Security included from day one
- Email, identity, endpoints, patching, backup, and training are included in Managed Security & Compliance.
- Ownership
- One team for security and IT
- The same team stays responsible for the work and knows your environment.
- Direction
- Regular security reviews
- We review what changed, what needs attention, and what should happen next.
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