Summary
Managers and main contacts use the User Onboarding and User Offboarding forms in the Teclara Support Portal or Teclara Messenger. Other staff should ask their manager.
Where do I find the forms?
The forms appear in the Teclara Support Portal and Teclara Messenger. They are visible only to your organization's managers or main contacts.
What does the onboarding form ask for?
- The person's first and last name
- Employment type
- Start date, and end date if there is one
- The email address you want for them
- The laptop to be assigned
- The authorized submitter's name and the date
Can a colleague access a departed person's mailbox?
A former staff member's mailbox can be shared with a named colleague for a set period. Ask through support@teclara.tech or the Teclara Support Portal.